Job Announcement
We are Real Teeth Dental Clinic (RTDC) now looking for qualified candidate to fulfill the position below:
1- Admin and Operations Manager (01 position)
2- Admin and Operations officer (02 position)
3- Customers Services officer (02 positions)
4- Dental Assistants (03 positions)
5- Dentists (03 positions)
6- Graphic Design and Video Editing (02 positions)
Interested candidate can apply CV to our head office or via HR telegram. 086 737372
1-Admin and Operations Manager
- Category:Business Administration, Operations Management
- Type :Management Team
- Location:Phnom Penh
- Schedule:Full-time
- Salary: Negotiation base on capacity and qualify
Working hour: Monday-Friday, 8:00am-7:00pm (120 minutes lunch break), Day off one day per week
Apply to: HR and Admin Manager at Head Office or Via Telegram: . 086 737372
Admin and Operations Manager will be undertaking the duties that involves managing administrative tasks and HR, and assist brand manager on tasks as the described below:
Administration manager job description
Real Teeth Dental Clinic (RTDC) is looking for a skilled professional to supervise the organization’s administration systems. The administration manager will be responsible for planning, streamlining, and executing administrative workflows and procedures. They will oversee a team that focuses on new personnel recruiting and training, and allocate responsibilities and office space to all staffers. The administration manager will also assess personnel performance, provide guidance, and implement process changes to enhance overall efficiency.
Objectives of this role
- Recruit and onboard high-quality personnel that can advance RTDC’s goals
- Establish conduct and workflow standards across the organization
- Remove productivity roadblocks as they emerge
- Ensure processes and procedures comply with relevant policies and regulations
- Streamline business operations to keep costs within established budgets
- Drive smooth organizational operations throughout the workday
Responsibilities
- Direct personnel recruitment and training processes
- Plan and streamline all administrative procedures
- Assess team performance to identify opportunities for coaching and guidance
- Manage personnel scheduling and project deadlines
- Monitor office inventory and organizational costs
- Encourage effective communication across the organization
Skills and qualifications
- Bachelor’s degree of Administration, General Management or related field
- Minimum 3 year of working experience in the specific field
- Highly analytical with excellent problem-solving skills
- Empathetic leadership style
- Capable of clearly communicating with others
- Superb organizational and time-management abilities
- An understanding of basic arithmetic
- Competent computer literacy
Preferred qualifications
- Managerial experience in an office setting
- Deep understanding of budgeting best practices
- In-depth knowledge of Microsoft Office or Google Suite
- Outstanding strategic planning abilities
- Comprehensive understanding of office management processes
- Demonstrable resourcefulness in high-stress situations
2-Administration Assistant
- Category:Assistant, Business Administration
- Type : officer
- Location:Phnom Penh
- Schedule:Full-time
- Salary: Negotiation base on capacity and qualify
Working hour: Monday-Sunday, 8:00am-7:00pm (120 minutes lunch break)
Day off one day per week
Apply to: HR and Admin Manager at Head Office or Via Telegram: 086 737372
Administration Assistant job description
Administration Assistant will be undertaking the duties that involves managing administrative tasks, overseeing operational logistics, purchasing, and assist HR and administration Manager on tasks as the described below:
Responsibilities
- Oversee clinic equipment and ensure that equipment/ assets are rightly use and returned properly
- Control on office supplies, stationery supplier available in stock.
- Yearly count and update of fixed assets each year.
- Assist in preparing staff retreat such as organizing events, accommodation and travels, etc
- Control and monitor any request to booking the meeting room, coordinator on slide projector and make sure it’s well organizing
- Working closely with other department and staffs to organizing dental room operation
- Organize training sessions, workshops and activities for the department section in charge.
- Any other task as assigned by HR and Admin Manager
- Summery Monthly Reports
Requirements
- Bachelor’s degree of Administration, General Management or related field
- Minimum 1 year of working experience in the specific field
- Honest, highly responsible, and reliable
- Good computer literacy (Internet and E-mail, Ms. Word, Excel, Outlook)
- Ability to manage multiple tasks.
- Good at communication skills and self-motivated
- Good integrity, positive attitude, helpful, high commitment, competence, and motivation
- Good in English (Writing, Speaking, listening)
3-Customer Services
Objectives of this role
- Manage a large volume of inbound and outbound calls, emails, and chats with knowledge and efficiency
- Identify and address customer needs, with a goal of total satisfaction
- Provide expert answers to questions about products, pricing, and availability while presenting the value of our product portfolio to customers
- Meet customer-service department sales targets, generating leads when opportunities arise
- Follow company guidelines and procedures for communications with minimal supervision
- Recommend improvements to company processes for efficiency
Responsibilities
- Build expert, dynamic knowledge of the company’s products and services
- Conduct research with available resources to satisfy customer inquiries
- Engage with customers in an inviting, friendly, and professional manner to deliver exceptional experiences and nurture lasting relationships
- Respond quickly, professionally, and accurately to customer inquiries regarding quotes, orders, status, complaints, returns, and warranties
- Meet personal/team qualitative and quantitative targets by explaining the benefits of additional products and services to customers and seizing opportunities to sell
- Maintain daily recordings and documentation of issues and resolutions in a database for sales and executive management teams to review
Skills and qualifications
- Bachelor’s degree of business administration or related field
- Successful experience in a corporate environment
- Strong communication skills, including active listening and clear articulation
- Ability to solve problems, alleviate conflicts, and escalate tactfully
- Ability to multitask, manage time, and prioritize
- Ability to work individually and as a team member
Preferred skills and qualifications
- Experience in sales
- Experience in a call-center environment
- Proven track record of meeting or exceeding sales quotas
4-Dental Assistant
- Category:Assistant
- Type : officer
- Location:Phnom Penh
- Schedule:Full-time
- Salary: Negotiation base on capacity and qualify
Working hour: Monday-Sunday, 7:00am-7:00pm (120 minutes lunch break)
Responsibilities
- Supports dental care delivery by preparing treatment room, patient, instruments, and materials.
- Performs procedures in compliance with the Dental Practice Act.
- Prepares treatment room for patient by following prescribed procedures and protocols.
- Readies patient for dental treatment by welcoming, comforting, seating, and draping patient.
- Provides information to patients and employees by answering questions and requests.
- Assembles instrumentation by sterilizing and delivering instruments to treatment area, positioning instruments for dentist’s access, suctioning, and passing instruments.
- Provides materials by selecting, mixing, and placing materials on instruments and in the patient’s mouth.
- Helps dentist manage dental and medical emergencies by maintaining CPR certification, emergency drug and oxygen supply, and emergency telephone directory.
- Educates patients by giving oral hygiene, plaque control, and postoperative instructions.
- Documents dental care services by charting in patient records.
- Maintains patient confidence and protects operations by keeping information confidential.
- Maintains safe and clean working environment by complying with procedures, rules, and regulations.
- Protects patients and employees by adhering to infection-control policies and protocols.
- Ensures operation of dental equipment by completing preventive maintenance requirements, following manufacturer’s instructions, troubleshooting malfunctions, calling for repairs, maintaining equipment inventories, and evaluating new equipment and techniques.
- Contributes to team effort by accomplishing related results as needed.
Required skills and qualifications
- Dental health maintenance
- Use of dental technology
- Infection control
- Patient services
- Creating a safe, effective environment
- Listening
- Teamwork
- Bedside manner
- Health promotion and maintenance
- Use of medical technologies
- Performing diagnostic procedures
Preferred skills and qualifications
- Experience in dental assistant at least 2 years
5-Dentists
- Category:Dentist
- Type : Dentist Team
- Location:Phnom Penh
- Schedule:Full-time
- Salary: Negotiation base on capacity and qualify
Working hour: Monday-Sunday, 8:00am-7:00pm (120 minutes lunch break)
Responsibilities
- Meet and discuss with patients to confirm their dental concerns and problems.
- Conduct investigation and inspection of patient’s oral health in addition to X-Rays, tests, etc.
- Diagnose and treat dental conditions, such as cavities, gum diseases, and tooth decay.
- Develop treatment plans for patients based on their oral health needs.
- Perform dental procedures, including fillings, extractions, and root canals.
- Educate patients on proper oral hygiene practices and preventive care.
- Maintain accurate patient records and documentation of treatments.
- Prescribe painkillers or antibiotics as and when necessary.
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Required skills and qualifications
- Doctor of Dental Medicine (DMD) or Doctor of Dental Surgery (DDS) degree from an accredited dental school.
- State dental license to practice.
- Clinical experience as a dentist is a plus.
- Effective communication skills for patient interactions and team collaboration.
- Manual dexterity and attention to detail for precise dental procedures.
- Compassion and patience when addressing patient concerns.
- Problem-solving skills for developing customized treatment plans.
Preferred skills and qualifications
- Experience in Clinical experience at least 2 years
6-Graphic Design and Video Editing
- Category: Graphic Design
- Type : Grapic Desing and Video Cutting
- Location:Phnom Penh
- Schedule:Full-time
- Salary: Negotiation base on capacity and qualify
Working hour: Monday-Sunday, 8:00am-7:00pm (120 minutes lunch break)
Required skills and qualifications
- bachelor’s degree in design or a related field.
- 1–3 years of experience
- A strong portfolio showcasing creative work.
- Candidates must be proficient in Adobe Creative Suite (Photoshop, Illustrator, InDesign), possess strong communication skills, and have experience with
- A strong portfolio, proficiency in software like Adobe Premiere Pro, Final Cut Pro, or DaVinci Resolve, and experience with motion graphics (After Effects) and sound design
